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Shifting the focus of ServiceXen, whats ahead

March 29, 2009

Its not often that I get to explore a new problem space, the non-profit and related philanthropy domains are my new focus. As many of you know I have previously helped to run various non-profits here in Atlanta. I have played roles from volunteering all the way up to senior leadership.  These organizations include EAKC, GATechCore, Hands on Atlanta, Feed the hungry, Habitat for Humanity, and many others.  As for the systems space I have spent many years implementing popular CRMs and SFA’s (read the blog for questions about what that means.)

So whats the point of all this? Its a shift in focus and strategy alignment for the blog.  That’s right! we are taking our own advice and identifying what change is needed.

So the new areas of focus for the blog are below keep in mind that we will be taking a look at the Non-Profit domain:

  • Providing guidance on how organizations identify and set measurable goals
  • Aligning the goals set for the organizations to process and procedures that are actionable
  • Helping organizations to understand there priorities and how they align with there objectives
  • Combining tools, people and process to achive a more productive and effective mix, helping organizations to focus on there causes.

So why the change? Keep on reading to learn more…

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2 Comments leave one →
  1. katherine austin permalink
    April 13, 2009 10:18 pm

    Hi there,
    You might want to rephrase one of your points, here, re goals: “equivocate” means “to beat around the bush: be deliberately ambiguous or unclear in order to mislead or withhold information ”
    Is this really what you intended?
    Regards,
    Katherine

  2. May 6, 2009 9:31 am

    Hi,

    Great post – I have only just come across your blog and have found it to be informative, useful and full of practical advice I can actually use!
    I will definately be subscribing.

    Many thanks,

    Katie

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