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IT Stratgic Goveranance: Critical Success Factors

June 10, 2008

Critical Success Factor

1.

Top management is committed to the strategic use of IT

2.

IS management is knowledgeable about business

3.

Top management has confidence in the IS department

4.

The IS department provides efficient and reliable services to user departments

5.

There is frequent communication between user and IS departments

6.

The IS staff are able to keep up with advances in IT

7.

Business and IS management work together in partnership in prioritising applications development

8.

Business goals and objectives are made known to IS management

9.

The IS department is responsive to user needs

10.

Top management is knowledgeable about IT

11.

The IS department often comes up with creative ideas on how to use IT strategically

12.

The corporate business plan is made available to the IS department

13.

There is a set of organisational goals and objectives for the IS department

14.

User departments view IS staff as competent

15.

The IS management actively participates in IS planning

16.

Top management actively participates in IS planning

17.

The planning horizons for business and IS plans are similar

18.

Users actively participate in IS planning

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